“This Will Be a Difficult Meeting”

What Scheme Executives and Managing Agents Can Learn from High-Stakes Leadership Prep

In her April 2025 Harvard Business Review article titled How to Prepare for a Meeting Where Emotions Will Run High, executive coach Dina Denham Smith (“Smith”) offers a masterclass in preparing for conversations that are bound to be tense. The piece is aimed at business leaders – but if you have ever chaired a community scheme AGM where the lift broke d…